Contracting Parties
between
MSE The Beauty Company GmbH
Legal form: Gesellschaft mit beschränkter Haftung German limited liability company
Address: Goosmoortwiete 21a, 25474 Bönningstedt, Germany
Commercial register: Local Court of Pinneberg, HRB 7973 PI
Represented by: Björn Zander, Managing Director
VAT ID: DE 264808172
Phone: +49 40 33 465 11-0
Email: info@mse-beauty.com
– hereinafter referred to as “MSE” –
and
Distribution Partner
Company: [to be completed]
Legal form: [to be completed]
Address: [to be completed]
Register and registration number: [to be completed]
VAT ID: [to be completed]
Represented by: [to be completed]
– hereinafter referred to as the “Partner” –
the following Partner Agreement is concluded.
1. Purpose and Common Objective
MSE and the Partner intend to establish a long-term, independent and professional distribution partnership for the MSE products identified in the annexes.
The Partner distributes the approved products in its own name and for its own account. In relation to its end customers, the Partner is generally the independent seller and contracting party.
The Partner is expected to actively develop its market, professionally support customers and build its own sustainable distribution network.
MSE supports the Partner to the agreed extent, in particular through:
- partner pricing and terms,
- available product information,
- approved images and texts,
- technical setup and administration of the Shopify partner store,
- and joint sales and organisational coordination.
This Agreement does not create an employment relationship, a partnership or company, or any general authority for the Partner to represent MSE.
The Partner may make legally binding declarations on behalf of MSE only if MSE has expressly authorised this in writing in advance.
MSE does not guarantee any specific turnover, profit, customer base or market success.
2. Partner Approval and Cooperation
The cooperation requires personal approval by MSE or by a person expressly authorised by MSE.
The approval is based in particular on:
- truthful company information,
- a plausible distribution concept,
- suitability for the intended market,
- reliable communication,
- and willingness to actively develop the brand.
MSE may request missing documents, grant conditional approval or respectfully reject an application.
An application, a discussion or the setup of technical access does not in itself create any entitlement to:
- permanent supply,
- fixed partner terms,
- a particular sales territory,
- exclusivity,
- or unlimited continuation of the cooperation.
The first six months serve as a mutual introductory and development phase.
Minor errors or misunderstandings should initially be resolved openly, cooperatively and practically.
3. Sales Territory and Active Development of the Distribution Network
The core territory and approved sales channels are defined in Annex 2 – Sales Territory and Exclusivity.
Without a separate exclusivity agreement, the core territory primarily serves:
- planning,
- support,
- allocation of market activities,
- and avoidance of unnecessary conflicts.
It is not a rigid or absolute sales boundary.
The Partner is expressly expected to build its own distribution network.
This may include in particular:
- nail and beauty studios,
- training centres and academies,
- specialist retailers,
- professional users,
- retail stores,
- online retailers,
- and other suitable commercial customers.
Normal customer acquisition by the Partner does not require prior approval from MSE for each individual contact.
Activities outside the core territory are generally permitted provided that they do not infringe any:
- agreed exclusivity,
- clear customer allocation,
- existing active partner relationship,
- legal restriction,
- tax restriction,
- technical restriction,
- or product-related restriction.
Larger or permanent activities in another country or territory should be coordinated with MSE at an early stage.
This applies in particular to:
- nationwide campaigns,
- local points of sale,
- a permanent field sales organisation,
- larger dealer networks,
- sub-distributors,
- and extensive country-specific advertising.
Cross-border orders received independently may generally be processed once shipping, payment, taxes, labelling, product legality and existing allocations have been clarified.
Individual orders or contacts do not automatically expand the core territory.
Successfully developed distribution structures may subsequently be recognised jointly and added in writing.
The appointment of official agents, sub-distributors or additional distribution partners requires MSE’s prior written consent.
External marketplaces and comparable platforms may be used only with MSE’s prior written approval.
4. Exclusivity
There is no automatic exclusivity and no automatic territorial protection.
Exclusivity arises only through a separate written agreement.
Countries, regions, products, customer groups and sales channels not expressly included remain non-exclusive.
Possible exclusivity may be reviewed no earlier than after twelve months of successful and continuous cooperation.
Completion of this period does not create an entitlement to exclusivity.
The review may take into account in particular:
- order frequency,
- turnover,
- payment history,
- customer support,
- brand presentation,
- market activity,
- product knowledge,
- communication,
- and commercial prospects.
Any minimum turnover is determined individually based on market size, sales channels, product range, necessary development time and realistic market potential.
An initial exclusivity period generally lasts twelve months.
Before it expires, the parties jointly review whether exclusivity should be:
- extended,
- adjusted,
- expanded,
- restricted,
- suspended,
- or ended.
Minor or understandably temporary deviations from targets do not automatically result in withdrawal of exclusivity.
The parties should first review the cause and market conditions, consider possible support and agree an appropriate improvement period.
Termination of exclusivity does not automatically terminate the entire Partner Agreement.
The cooperation may continue as a normal non-exclusive partnership.
5. Orders, Minimum Order Values and Partner Prices
Orders are generally placed through the approved Shopify partner account or another ordering channel confirmed by MSE.
The minimum order value is:
- EUR 1,000.00 net for the first partner order,
- EUR 250.00 net for subsequent orders.
The relevant amount is the net value of the goods before:
- shipping costs,
- customs duties,
- import charges,
- and other ancillary costs.
There is no general minimum purchase quantity per item.
Individual products may, however, be subject to packaging, production or private-label minimum quantities.
The applicable partner prices and quantity tiers are displayed in the assigned Shopify partner account or in Annex 1.
Partner terms are generally calculated on a net basis.
For colour gel quantity tiers, each colour or SKU is assessed separately.
Different colours, variants, SKUs, orders or partner accounts are not automatically aggregated.
The terms displayed in the correct partner account when the order is placed and subsequently confirmed by MSE generally apply.
A shopping basket does not reserve a price.
Confirmed orders are generally not changed by subsequent price changes.
MSE may adjust prices and tiers for future orders for economic, tax, currency or market-related reasons.
Clear written individual agreements take precedence to the extent that they expressly apply to the particular order or agreed period.
Obvious technical errors relating to prices, taxes, currencies, quantity tiers or account allocation will be reviewed jointly.
6. Payment Terms
The first partner order is payable exclusively in advance and without a cash discount. From the second order onward, MSE may, subject to individual approval, offer the following payment methods:
- advance payment with a 2 percent cash discount,
- or payment within 7 calendar days net from the invoice date.
- purchase on account,
- a cash discount,
- or a particular credit limit.
- shipping and freight costs,
- customs duties,
- import charges,
- taxes,
- packaging and special costs,
- fees,
- and other ancillary costs.
- a maximum of one unpaid invoice,
- and a maximum total outstanding amount of EUR 2,500.00 net.
- overdue payments,
- repeated payment delays,
- deterioration in creditworthiness,
- increased commercial risk,
- or a significant increase in outstanding receivables.
- statutory business-to-business default interest,
- the statutory default lump sum of EUR 40.00 where legally applicable,
- and any further legally recoverable loss caused by the default.
- reduce the credit limit,
- suspend purchase on account,
- withhold further deliveries,
- or return the Partner to advance payment.
There is no entitlement to:
A cash discount applies only to the net value of the goods. The following are not eligible for a cash discount:
Different written individual agreements remain possible. Purchase on account is available only after individual approval by MSE. The standard credit limit is generally limited to both:
Both limits apply together. After at least three invoices have been paid fully and on time, MSE may review and increase the credit limit. There is no automatic entitlement to an increase. MSE may reduce or suspend the credit limit or return the Partner to advance payment where objectively justified, in particular due to:
Orders already confirmed in a binding manner will not be changed without an objective reason. Payments are deemed made only when received in full by MSE. Where possible, MSE will initially send a friendly and free payment reminder. Such a reminder is a service and gesture of goodwill and is not a legal prerequisite where default has already occurred under applicable law. In the event of default, MSE may claim:
MSE does not charge additional invented flat reminder fees for each reminder letter. In the event of an isolated and understandable error, MSE may waive all or part of the statutory EUR 40.00 lump sum as a gesture of goodwill. In the event of repeated or significant payment delays, MSE may:
7. Delivery, Shipping, Customs and Import
Standard shipping is organised by MSE through its own logistics process using DHL. The actual shipping costs incurred for the respective shipment are charged to the Partner. There is no general entitlement to free shipping or to a fixed free-shipping threshold. Customs duties, import VAT, import charges, local fees and other costs in the country of destination are generally borne by the Partner unless otherwise agreed in writing. Delivery times are generally estimates unless MSE expressly confirms them as binding in writing. For standard DHL shipping organised by MSE, unless expressly agreed otherwise in writing for the individual order, the following applies: CPT confirmed delivery address of the Partner, Incoterms® 2020. MSE organises and commissions the transport with DHL and initially pays the carrier. The actual shipping costs are charged to the Partner in accordance with the agreed terms. The risk of accidental loss or accidental damage passes to the Partner upon documented handover of the properly packaged and addressed shipment to DHL at MSE’s place of dispatch. MSE remains responsible for proper packaging, addressing, shipping preparation and handover within its area of control. Import clearance, customs duties, import charges, import VAT and local import obligations are generally borne by the Partner. In justified cases of transport loss or transport damage, MSE supports the Partner to the necessary and reasonable extent in handling the matter with DHL. For collection organised by the Partner, a carrier appointed by the Partner or goods made available ex warehouse, unless expressly agreed otherwise in writing, the following applies: FCA MSE warehouse at the complete collection address specified in Annex 1, Incoterms® 2020. MSE makes the goods available properly packaged and labelled and loads them onto the vehicle provided by the Partner or its carrier. The risk of accidental loss or accidental damage passes to the Partner once loading has been fully completed and the goods have been handed over in a documented manner. Merely making the goods available internally without completed loading and documented handover does not constitute transfer of risk under this FCA rule. The Partner organises and pays for:
- collection,
- onward transport,
- and any transport insurance it wishes to obtain.
MSE carries out export clearance where required. Import clearance, customs duties, import charges, import VAT and local import obligations are generally borne by the Partner. The exact collection and handover location is stated in full in Annex 1 or in the relevant order confirmation. The Incoterms clauses remain subject to final legal and country-specific review before signature.
8. Shopify Partner Store, Domain, Payments and Data
Where a Shopify partner store is established, the Partner is generally, during the active cooperation:
- the formal store owner,
- Shopify’s contracting party,
- the seller in relation to its end customers,
- and the recipient of end-customer payments.
- the cost of the Shopify plan,
- the cost of paid apps,
- payment provider fees,
- transaction fees,
- and other individually commissioned technical costs.
- full administrative access,
- the necessary technical access,
- and the visibility required to manage and protect the agreed store structure.
- provided,
- registered,
- renewed,
- paid for,
- and technically managed
- invoices,
- taxes,
- refunds,
- returns,
- and customer service.
- delete the store,
- close the store,
- transfer it to a third party,
- or materially reduce its value.
The Partner generally bears:
MSE technically sets up and administers the store. MSE permanently retains:
To the extent legally and technically possible, the domain is:
by MSE. For the duration of the cooperation, the Partner receives a non-transferable right to use the domain. There is no entitlement to transfer of ownership of the domain. The payment provider and payout account are generally held in the Partner’s name. In relation to end customers, the Partner is responsible in particular for:
The respective data protection roles and technical details are governed by Annex 3 – Shopify Partner Store and Data Protection. During the active partnership, MSE does not use the Partner’s end-customer data for MSE’s own advertising without a separate legal basis. Upon termination of the partnership, the Partner cooperates in transferring the Shopify store to MSE or to a party designated by MSE. Before the agreed transfer, the Partner may not:
Customer data and ongoing customer relationships are transferred only to the extent legally permissible. Newsletter subscriptions, marketing consents and comparable permissions do not transfer automatically.
9. Brand, Advertising, Prices and Product Information
For the duration of the cooperation, MSE grants the Partner a purpose-limited and generally non-transferable right to use the approved:
- trademarks,
- logos,
- images,
- texts,
- and other materials.
- factually correct,
- professional,
- consistent with the brand,
- and legally permissible.
- material changes to the brand,
- altered depictions of packaging or labels,
- new performance claims,
- medical or healing claims,
- material product changes,
- and larger campaigns presented primarily as official MSE campaigns.
- not fixed resale prices,
- not binding minimum resale prices,
- and not required to be adopted without change.
- logistical planning,
- product availability,
- marketing coordination,
- and consistent brand presentation.
- misleading reference prices,
- fictitious discounts,
- falsely presented official MSE promotions,
- and permanently artificial clearance or closing-down sales.
- the presentation is accurate,
- the reason for the clearance is genuine,
- the goods remain marketable,
- shelf life and product safety are adequate,
- and the labelling is correct.
The Partner may create its own advertising, social media content, newsletters, presentations and campaigns provided that they are:
Prior written approval is required in particular for:
Misleading statements, false representations of the manufacturer, impermissible health claims and removal of important warnings are not permitted. MSE may provide non-binding recommended retail prices. These are:
The Partner generally determines its own end-customer prices. Recommendations may be adjusted prospectively for different markets and economic conditions. The Partner’s own price promotions are generally permitted. Larger, longer-term or particularly high-profile promotions should be coordinated with MSE as early as possible for:
Such coordination does not give MSE control over the Partner’s resale prices. A low price alone is not automatically damaging to the brand. The following should be avoided:
Genuine and time-limited clearance promotions remain permitted provided that:
Before distribution, the Partner reviews the applicable local legal, technical and regulatory requirements. MSE provides the product information available to MSE. Necessary translations, local registrations, notifications, labelling and adaptations are generally organised and paid for by the Partner unless otherwise agreed in writing. Details are governed by Annex 4 – Brand, Advertising and Product Information.
10. Customer Service, Customer Protection, Complaints and Returns
The Partner supports its end customers professionally and under its own responsibility. Existing MSE customers and documented MSE enquiries generally remain allocated to MSE. Customers demonstrably acquired and actively supported by the Partner are generally allocated to the Partner during the active partnership. The allocation may take into account in particular:
- documented first contact,
- previous business relationship,
- actual advice provided,
- orders,
- ongoing support,
- the customer’s preference,
- language,
- location,
- core territory,
- and actual sales effort.
- replacement,
- subsequent delivery,
- credit note,
- price reduction,
- technical support,
- or another mutually agreed solution.
Neither party should deliberately circumvent the other or knowingly solicit customers actively supported by the other party. Complaints should be reported in writing as promptly as reasonably possible with the available information and evidence. A delayed report alone does not automatically result in rejection. MSE reviews complaints objectively, generously and with a focus on practical solutions. Possible solutions include in particular:
There is no general contractual right to return non-defective business-to-business goods. Following prior coordination, MSE may voluntarily offer to accept a return as a gesture of goodwill. Mandatory statutory rights remain unaffected.
11. Confidentiality and Security
Both parties treat non-public business information as confidential.
Confidential information includes in particular:
- prices and special terms,
- quantity tiers,
- calculations and margins,
- turnover data,
- strategies,
- product developments,
- supplier information,
- technical documents,
- access credentials,
- customer histories,
- contracts,
- and unpublished campaigns.
Confidential information may be used only for the agreed cooperation.
Disclosure is permitted only to persons who require the information for this purpose and who are appropriately bound to confidentiality.
Disclosures required by law, a court or a public authority remain permitted.
Access credentials must be protected securely.
Security incidents and unauthorised access must be reported without delay.
After termination of the cooperation, confidential documents and data must be returned, deleted, blocked or anonymised in accordance with applicable legal retention obligations.
The confidentiality obligation continues for as long as the information is not public and there is a legitimate interest in its protection.
12. Liability, Insurance and Mutual Responsibility
Each party is generally responsible for the area of activity it controls and has contractually assumed.
MSE is responsible in particular for:
- its own manufacturing or procurement,
- product quality within its area of control,
- conformity with confirmed orders,
- its own product information,
- its own packaging and shipping preparation,
- and systems administered by MSE.
The Partner is responsible in particular for:
- end-customer contracts,
- its own advice,
- its own prices and advertising,
- its own or modified texts,
- translations,
- local registrations,
- local labelling,
- storage,
- transport organised by the Partner,
- its own employees and service providers,
- and unauthorised changes.
In the event of damage, safety incidents, injuries, authority enquiries or recalls, the parties inform each other without delay and cooperate in identifying the cause and resolving the matter.
Costs and responsibility depend in particular on:
- the cause,
- the area of control,
- breach of duty,
- contributory causation,
- timely information,
- and mitigation of damage.
No blanket unlimited indemnity is intended.
Both parties should maintain business liability or product liability insurance appropriate to their activities.
Liability limits, insurance amounts, indemnities and mandatory statutory liability will be legally reviewed and specified in the final version before signature.
13. Term, Termination and Winding Up
This Agreement is concluded for an indefinite term.
During the first six months, either party may ordinarily terminate the Agreement by giving one month’s notice to the end of a calendar month.
After the first six months, the ordinary notice period is three months to the end of a calendar month.
Earlier termination by mutual agreement remains possible at any time.
Before terminating due to remediable problems, the parties should generally:
- seek an open discussion,
- review the cause,
- and allow a reasonable opportunity for improvement.
The right to terminate for cause remains unaffected.
Good cause may include in particular:
- serious or repeated non-payment,
- intentional deception,
- significant damage to the brand,
- illegal distribution,
- serious misuse of data or systems,
- unauthorised disclosure of confidential terms,
- or other circumstances making continuation unreasonable.
After termination, outstanding:
- orders,
- payments,
- deliveries,
- credit notes,
- returns,
- complaints,
- warranty cases,
- and customer enquiries
are completed or transferred in an orderly manner.
Proper and marketable remaining stock may be sold during a jointly agreed transition period provided that no safety, brand or legal reasons prevent this.
Rights to use trademarks, logos, images, texts and other MSE materials generally end upon termination.
Obligations which by their nature are intended to continue after termination remain unaffected.
14. Communication, Dispute Resolution, Governing Law and Contract Language
Each party designates at least one primary contact person.
Normal enquiries should, where possible, be answered or at least acknowledged within two working days.
This is a target and not a strict guarantee.
Important decisions relating to:
- prices,
- territory,
- exclusivity,
- contracts,
- data,
- domains,
- and stores
are documented in text form.
Urgent issues relating to safety, data protection, public authorities, recalls or access must be reported without avoidable delay.
Before commencing court proceedings, the parties should generally attempt the following stages:
- direct clarification between the responsible contacts,
- a discussion between the responsible management representatives,
- a written summary with a fair proposed solution and a reasonable deadline.
Voluntary mediation is possible with the agreement of both parties.
Mandatory arbitration is not intended.
Interim relief, preservation of evidence, statutory and court deadlines, authority measures, trademark protection, product safety measures and enforcement remain available at all times.
The laws of the Federal Republic of Germany apply in principle, excluding the United Nations Convention on Contracts for the International Sale of Goods.
The United Nations Convention on Contracts for the International Sale of Goods, commonly referred to as the CISG, is expressly excluded.
Mandatory local law remains unaffected.
To the extent legally permissible and effective, the exclusive place of jurisdiction is the registered office of MSE.
For Partners outside the European Union, governing law, jurisdiction, service, recognition and enforceability are reviewed on a country-specific basis.
The German contract version is generally the controlling version.
Translations are provided for understanding unless the individual agreement expressly provides for another or equally authoritative language arrangement.
15. Annexes, Order of Precedence and Final Provisions
The following documents form part of this Agreement to the extent that they are completed and expressly incorporated:
- Annex 1 – Individual Partner Terms,
- Annex 2 – Sales Territory and Exclusivity,
- Annex 3 – Shopify Partner Store and Data Protection,
- Annex 4 – Brand, Advertising and Product Information,
- Annex 5 – Country Sheet.
The internal process manual and the legal review checklist are not contractual documents.
As a working model still subject to legal review, the following order of precedence applies:
- expressly signed supplemental agreement,
- individual partner terms,
- sales territory and exclusivity annex,
- Shopify and data protection annex,
- brand, advertising and product information annex,
- this Partner Agreement,
- the country sheet, if expressly designated as a contractual document.
Amendments and supplements should be documented in text form so that they can be traced, unless applicable law requires a stricter form.
If any provision is invalid or unenforceable, the remaining provisions remain unaffected.
The final wording of this severability rule will be legally reviewed.
This draft will be released for signature only after:
- completion of all partner data,
- completion of the required annexes,
- determination of the effective date,
- and legal review.
Signatures
Place and date: ___________________________________
For MSE
Name: Björn Zander
Position: Managing Director
Signature: _______________________________________
For the Partner
Company: _________________________________________
Name: ____________________________________________
Position: _________________________________________
Signature: _______________________________________